Dear QB-GON Backers,
We owe you an apology for our delays in delivering the QB-GON Grinder. We want to thank you for your patience and also advise that we are looking into improving our communication process and systems, based largely on your feedback.
When we announced the QB-GON and began accepting pre-orders, we expected to deliver the first units in mid-November. However, just before announcing the delivery stage, we encountered an issue intergrating the magnets into our product. We resolved the matter by redesigning the magnet from scratch, so a new purchase order had to be sent to our suppliers. Therefore, we received the new magnets just before Easter.
QB-GON Production Update, May 14, 2017
Since then, we have been working on production for four weeks, but even with round-the-clock manufacturing, we unfortunately cannot give exact delivery estimates. However, we are doing everything we can to get QB-GON to you asap, keeping up with our last estimate to start delivering in Spring.
For most of you, who are waiting patiently for your QB-GON, we are preparing a special giveaway. More details about it will be announced in our next update. We're also planning other ways to reward our backers, so stay in touch as more exciting news are coming!
The QB-GON Team